Contact
Tell us what is wrong and we will fix it
Tell us what you believe the correct answer is and why. That is what makes a report actionable.
Do not include personal health information about a real patient, and never send card details.
Where your message goes
- An item looks wrong
- Send the item and what you think the correct answer is. Every report goes to a practising registered nurse for review, and if the key is wrong we correct it and email you back. This is the fastest queue we run.
- Billing or account access
- Include the email address on the account. Do not send card details in a message; we never need them and cannot act on them.
- A registration or pathway question
- We can point you at the right regulator and explain the sequence, but we cannot assess your file or tell you whether your credentials will be recognised. Only the regulator can do that.
What we cannot help with
- Clinical advice about a real patient.
- Assessing whether your credentials will be recognised.
- Booking, rescheduling or appealing a licensing exam.
For anything in that list, your regulator is the only authoritative source. Regulator contacts by province.